Rippledesk Terms of Service

Last Updated: 13 Nov, 2023

1. Definitions

Applicable Laws: Refers to all applicable laws, rules, and regulations of the United States, Canada, Kenya, Nigeria, Tanzania, and Uganda, including but not limited to the Telephone Consumer Protection Act (TCPA), the Controlling the Assault of Non-Solicited Pornography and Marketing Acts (CAN-SPAM), and laws relating to data privacy and consumer protection in these countries.

Confidential Information: Includes all confidential and proprietary data exchanged between parties, especially related to business operations and technology. Rippledesk’s Platform Services are classified as Confidential Information.

CTIA Policies: Policies of the Wireless Association (CTIA), including messaging principles, best practices, and other industry policies enforced by carriers.

Customer: Any individual or entity using Rippledesk’s Platform Services.

Customer Data: All data and content provided by the Customer in the course of using Rippledesk’s services.

End User: An individual interacting with the Customer through Rippledesk’s services.

End User Data: Personal information of End Users included within the Customer Data.

Fees: All charges related to the purchase and use of Rippledesk’s Platform Services.

Intellectual Property Rights: Encompass all forms of intellectual and industrial property rights, including copyrights, trademarks, and patents, associated with Rippledesk’s services.

Platform Services: The collective offerings of Rippledesk, including software, website functionality, and related services.

2. Accessing the Platform Services

2.1 Eligibility

Users must be 18 years or older and capable of forming a binding contract under the laws of the United States, Canada, Kenya, Nigeria, Tanzania, and Uganda.

2.2 Your Account

Account creation and maintenance are the responsibility of the user. Rippledesk is not liable for unauthorized access to user accounts.

3. Use of Platform Services

3.1 Compliance with Laws

Users must comply with all Applicable Laws in the respective countries when using Rippledesk’s services.

3.2 Customer Data and Privacy

The privacy and legal rights of End Users must be respected, ensuring legal acquisition and usage of Customer Data.

4. Fees and Payments

4.1 Billing

All fees incurred through the use of Rippledesk’s services must be paid in a timely manner.

4.2 Taxes

Users are responsible for all applicable taxes related to the services.

5. Intellectual Property

5.1 Rippledesk Ownership

Rippledesk retains all rights to its services and content, excluding Customer Data.

5.2 Customer Data License

Granting Rippledesk a license to use Customer Data is essential for service provision and improvement.

6. Confidentiality

Confidential Information shared between parties must be safeguarded and not disclosed without prior consent.

7. Termination

Rippledesk may terminate service access if these Terms are violated.

8. Limitation of Liability

Rippledesk is not liable for indirect, incidental, or punitive damages from service usage.

9. General Terms

9.1 Governing Law

These Terms are governed by the respective laws of the United States, Canada, Kenya, Nigeria, Tanzania, and Uganda, depending on the user’s location.

9.2 Modifications

Rippledesk reserves the right to modify these Terms, with notice provided to the user.

9.3 Severability

If any part of these Terms is unenforceable, the remaining sections remain valid and enforceable.